Interesting stuff I've read lately ...
Another great video from Common Craft, this time explaining all about phishing, in plain English. Fantastic.
Meanwhile, at e-consultancy the subject of what's the best screen resolution for your website has come up. I recently had this conversation with a client after we found that the old idea of designing for 800 x 600 was out of date, and that in fact very few people are still viewing at this resolution.
Over at the Search Engine Guide, Paul Jahn ponders how Twitter can be used for customer service. Funnily enough I've noticed how companies are tracking name checks in Twitter posts. When I recently moaned about how Lastminute.com had been a pain to deal with, suddenly @lastminute was following me. They haven't offered me a free weekend in Talinn yet though.
Part of the problem of brands using Twitter is having the 'broadcast' mentality. In a guest post on Chris Brogan's blog, Keith Burtis explores the alternatives to 'blurting' on Twitter, and if you're going to self-promote how to do it in an appropriate way.
And finally .... John Taylor spotted this example of the perfect ad where context is all. Simple but great, brimming with the 'I wish I'd thought of that!' factor.
Last night I went to the Sussex Business Scene networking event at East Grinstead and actually enjoyed myself. As someone who can find it a bit daunting to go into a room where I may not know anyone, and make conversation, I wasn't sure whether I would. But I needn't have worried - there were a number of familiar faces there, everyone was very friendly, plus we had what was for many of us our first taste of 'speed networking'.
Links are the lifeblood of the internet, and as such, they have a value. So whenever I see a link from a client website to the site of the company that designed it ('Site created by...', Site designed by...'), I always hope it was paid for.
In an economic downturn, some might expect to see marketing budgets cut. But money is still being spent on online marketing, which makes complete sense. Why? 





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